ACCEPTANCE OF ORDER
The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our site does not constitute acceptance of an order.
YOUR RIGHT TO CANCEL
You have the right to cancel your order with us at any time before the expiry of 7 days from the day after the date of delivery so long as the goods are unused and in their original packaging. If your order has been processed, we may not be able to stop the delivery of the goods, however, you will not have to pay for any goods and any amounts you have been charged will be repaid to you by your original payment method within thirty days. If you have not notified us, before delivery takes place, that you wish to cancel your order, (see contact us on our home page), then postage will be at your cost.
ANTI FRAUD MEASURES - PROTECTING OUR CUSTOMERS
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
UK and the Republic of Ireland Delivery is a "door-to-door" service and can only be made Monday to Friday. Orders placed after 3pm will be processed the next working day (next working day is Monday to Friday).
Next Working Day UK Delivery (Unsigned) or (Signed for) is held at the risk of the buyer and delivery can not be guaranteed next day.
If you choose unsigned delivery, responsibility of goods transfers to the buyer once it has left Kiddisworld Limited.
If no one is at home when the carrier attempts delivery they will leave a calling card and usually attempt re-delivery the following working day. After this you will be required to collect the goods from your local depot. Clear details of this will be on the card that will be left by your driver.
Please note that on some lines (especially larger items like cots, prams, car seats etc) may take approximately 7-10 days for delivery. We will advise you of any delays when your order is placed.
If the delivery address refuse delivery and the goods have not been cancelled under "Your right to cancel" (above) or if you do not respond to the card left by your driver, your order will be returned to the sender (Kiddisworld Limited) we will then wait for you to contact us before we refund you your money minus the postage cost.
Orders that are sent by First Class Post or Airmail our aim is to get your labels to you as quickly as possible.
Original Stick on Labels, Shoe Label Covers, Easytapes and Permanent transfers and bag tags should be despatched within 48 hours BUT if your order includes Woven Tapes, Luggage Straps, Letter Transfers, Shoebags or Fab and Funky labels it will take longer - your order should be despatched within 14 days, however, please allow up 21 days.
If you have a mixed order and need some labels urgently please let us know and for an extra postage charge we can send them on ahead of the other items.
Our Courier will strive to get your order to you in accordance with the delivery option you selected but, due to circumstances out of ours and our courier's control, i.e. extreme weather conditions, unforeseen incidents, mis-route of a parcel, delays may occur. Please be assured we will endeavour to get your parcel to you as quickly as possible.
When receiving your delivery, if you believe the goods may be damaged, please ensure you sign 'damaged' with the courier. Kiddisworld Limited reserve the right to refuse and cancel any order for which we believe is not for personal use.
WRONG DELIVERY ADDRESS INPUTTED
If you provide us with a wrong delivery address and your goods are signed for by another party, Kiddisworld Limited cannot be held responsible for any loss you incur as a result.
You may return any items purchased from Kiddisworld Limited within 7 days of the purchase date. To do this you must request a return through our contact us page stating your postcode and order number. All goods must be unused, unopened and sealed in their original packaging, orders returned without prior notice will not be refunded. Returns costs are at your expense.
Returns may be accepted outside the 7 day returns policy, however, this is solely at the discretion of Kiddisworld and will be subject to a maximum refund of up to 80% of the original purchase price.
This guarantee is in addition to and does not affect your statutory rights and is free of charge. In return, please note the following terms and conditions.
•The guarantee is available for all products purchased from Kiddisworld Limited
•The guarantee is available to the original purchaser only when accompanied with the original receipt
•This guarantee is non transferable
•The guarantee applies to the product only and does not cover any consequential losses – i.e. time or other products
•The guarantee applies to material and manufacturing defects only under normal domestic use in the United Kingdom and Republic of Ireland.
•The guarantee does not cover faults caused by factors outside the manufacturers control, including failure to follow the user guide and maintenance instructions, normal wear and tear, inappropriate use, accidental wilful and or misuse of the product, inappropriate storage methods and or inappropriate cleaning, modification, alteration, transformation of the product.
•The guarantee does not cover parts subject to normal wear and tear.
•Fabric accessories may fade at different rates especially when not being used together
•If the product is found to be defective within the definition detailed above, Pregnancy2Baby Limited shall, at its discretion, replace the product with the same or similar model to the same specification, this shall be Kiddisworld Limited’s sole obligation
•If a claim is made under this guarantee and the defect is not due to faulty materials or manufacture Kiddisworld Limited reserves the right to charge the customer a £29.25 fee to cover the engineers time and courier costs.
SPECIFICATIONS, COLOURS, WEIGHTS AND SIZES
•We reserve the right to alter specifications without prior notice. All sizes and weights are given as a guide only and are approximate. Representations of colour are approximate due to the limitations of photographic and calibrations of different output devices.
•Accessories supplied to co-ordinate with the main product may differ in shade; this is normally caused by the manufacturing process and is not a fault.
LINKS TO EXTERNAL, 3RD PARTY WEBSITES
Any links to external websites links are selected and reviewed when the page is published. Pregnancy2Baby Limited will endeavour to review the content of external websites but cannot be held responsible for the content of external websites.
Some of our external links may be to websites which also offer commercial services, such as online purchases.
The inclusion of a link to an external website from Kiddisworld Limited should not be understood to be an endorsement of that website or the site's owners (or their products/services).
USER GENERATED MATERIAL
Some of the content on Kiddisworld Limited’s website and external websites is generated by members of the public (reviews for example). The views expressed are those of the public and unless specifically stated are not those of Kiddisworld Limited. If you consider this content to be in breach of the rules as indicated on the website, or you feel that the content is inappropriate please alert the moderators or site owners on the sites where the material appears.
Product Videos must only be used as a guide to the product. The product colour and accessories shown may differ from the actual offer available to purchase. Please ensure you read the details on the product detail page to establish the colour and what is included in the price of your purchase.
PERSONAL INFORMATION WE COLLECT
TERMS AND CONDITIONS TO APPLY WHERE CUSTOMER'S ADDRESS IS NOT UK MAINLAND, NI OR IOM
All ownership, title and risk in goods will pass to you immediately at the point and time at which such goods are placed at your disposal at our premises in the UK.
Delivery to addresses outside the UK mainland, NI or IOM will be quoted upon request.
If you take up this option, you will enter into a direct contract with the carrier in respect of the delivery of the goods under their standard terms and not with Kiddisworld Limited, and you will be liable to the carrier to pay the Delivery Rate.
Kiddisworld Limited will (unless you instruct us otherwise) collect payment of the Delivery Rate from you, and as your agent pay such amount to the carrier.
Any liability in connection with such delivery shall be between the carrier and you, and shall not involve Kiddisworld Limited.
The prices payable for goods are inclusive of UK VAT, but exclusive of local taxes, import duties and clearances. You acknowledge and agree that Pregnancy2Baby Limited has no liability to you in respect of any such taxes including VAT, duties or clearances which may become payable, after the goods have been placed at your disposal at our premises in the UK.
CHOICE OF LAW AND JURISDICTION
This Agreement shall be governed by and interpreted in accordance with English law and you irrevocably agree that the courts of England and Wales shall (subject to the paragraph below) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with the Agreement. Nothing in this clause limits the right of Kiddisworld Limited to bring proceedings against you arising out of or in connection with the Agreement (a) in any other court of competent jurisdiction or (b) concurrently in more than one court of competent jurisdiction.
You agree to indemnify and hold Pregnancy2Baby Limited, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, demand, claim or legal proceedings brought or threatened, including expenses of any character suffered or incurred arising out of your use of the Website or the Services in violation of this Agreement, and/or arising from your use of or conduct on the Website or in use of the Services and/or a breach of this Agreement.
This Agreement is accepted upon your use of the Website or any of the Services and is further affirmed by you becoming a Website Member. This Agreement constitutes the entire agreement between you and Kiddisworld Limited regarding the use of the Website and the Services. The failure of Kiddisworld Limited to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect. This Agreement operates to the fullest extent permissible by law. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.